Shane Co #

Welcome to Shane Co.
For four generations, our customers have experienced a standard of excellence unique in the jewelry industry today. Shane Co. is well known for providing an outstanding selection of quality jewelry, courteous and professional service, and superb value for our customers.

You can buy at Shane Co. with complete confidence because I personally guarantee the quality, workmanship and value of everything we sell.

We have made every effort to ensure that you enjoy shopping with us today. If we fail to meet your expectations or you are dissatisfied in any way, feel free to call my office at (800) 878-8218

Tom Shane
Executive Chairman
Shane Co.

Company History
Since our founding in 1971, Shane Co. has established itself as one of the country's premier independent jewelers. However, the Shane family tradition of excelling in the diamond and jewelry industry began long before that.

My grandfather, Charles Shane, purchased his first jewelry store in Cleveland, Ohio in 1929. It was the year of the stock market crash and the beginning of the Great Depression. As difficult as business was in general, the jewelry business was nearly impossible. But his persistence and commitment to quality, value and customer service persevered through the hardest economic times in American history.

My dad, Richard Shane, joined the family enterprise following his World War II military service. Over the years, he piloted a single store into one of the largest jewelry chains in the Midwest.

In 1971, I decided to start my own jewelry business. I incorporated my father's and grandfather's commitment to quality, value and customer service, in addition to offering customers a unique educational opportunity. My vision was to make sure that all of our customers had enough knowledge about their jewelry options to make truly informed purchasing decisions.

Since those early days, the Shane Co. has grown tremendously. Yet as we grow, some elements of Shane Co. remain constant:

We buy our diamonds and other gems first hand, directly from the cutters in Antwerp, Tel Aviv, Bangkok and Bombay. In other words, you pay no middleman markup.
We provide an unconditional 120-day, money-back guarantee. If you are not completely satisfied - for any reason - we will refund your purchase price.
With our knowledge, experience, guarantees and solid values, we are your absolute best resource for that important diamond purchase.
Our advertising emphasizes the truth about our business and reflects our commitment to honesty.
Our website is an extension of the selection, service and professionalism customers experience in any of our stores. As a progressive, customer-driven company, we are dedicated to making jewelry buying even more comfortable, convenient and satisfying for our guests.

The Shane Co. Philosophy
Our Customers...
Should find us the best place to meet their needs

Our Team Members...
The best company to work for

Our Community...
A fine example of what business should be

Our Vendors...
Their favorite account

Our Goal...
To proudly and profitably have fun

Our Promise
Since it's founding in 1971, Shane Co. has earned the trust of customers through our unique combination of quality, value, selection, expertise, integrity and service. While you likely learned the "Four Cs" of buying diamonds, there's a fifth "C" that's equally important: our commitment to you, the customer. Shane Co. is committed to your absolute satisfaction. We want you to be delighted with the quality and craftsmanship of our jewelry, the value for your money, and the level of customer service.

We offer:
• A 120-day Money-back guarantee.
• Free FedEx express shipping on every domestic order.
• The best price, every day. No sales, gimmicks, or commissions.
• Lifetime warranty and trade-in.
• Certified appraisal with every jewelry purchase.
• Peace of mind.
We promise to make purchasing jewelry from Shane Co. an enjoyable, hassle-free experience. We will do whatever it takes to ensure that you are happy with the quality, workmanship, value and service you receive.